{"id":32152,"date":"2024-10-14T14:34:05","date_gmt":"2024-10-14T14:34:05","guid":{"rendered":"https:\/\/afgholding-sa.com\/?p=32152"},"modified":"2024-10-14T14:34:05","modified_gmt":"2024-10-14T14:34:05","slug":"it-quality-officer-h-f","status":"publish","type":"post","link":"https:\/\/afgholding-sa.com\/en\/it-quality-officer-h-f\/","title":{"rendered":"IT Quality Officer (H\/F)"},"content":{"rendered":"<p><\/p>\n<p style=\"text-align: justify;\"><strong>HOLDING :\u00a0ATLANTIC FINANCIAL GROUP HOLDING<\/strong><br \/>\nFiliale :\u00a0<strong>DIGITAL BUSINESS SOLUTION SA<\/strong><br \/>\nLocalisation du Poste : C\u00f4te d\u2019Ivoire<br \/>\nReporte \u00e0 : IT and Performance Manager<br \/>\nDesired Start Date: Immediate<\/p>\n<p style=\"text-align: justify;\">As part of its strong growth,\u00a0<strong>DIGITAL BUSINESS SOLUTION SA<\/strong>\u00a0recrute un\u00a0<strong>IT Quality Officer<\/strong>\u00a0(M\/F)<\/p>\n<p style=\"text-align: justify;\"><strong>Description de l\u2019offre :<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>Am\u00e9liorer la qualit\u00e9 de la production IT ;<\/li>\n<li>Analyser, ajuster et optimiser les processus internes DBS en int\u00e9grant les enjeux business, les contraintes normatives et l\u00e9gales, les bonnes pratiques (ITIL, PCI-DSS, ISO9001, ISO27001) en g\u00e9rant proactivement les risques IT ;<\/li>\n<li>Superviser et assurer l\u2019impl\u00e9mentation, le respect et l\u2019adoption des m\u00e9thodologies IT (ITIL, COBIT, etc.) par toutes les parties prenantes ;<\/li>\n<li>Former, sensibiliser et engager les \u00e9quipes aux bonnes pratiques de qualit\u00e9 en favorisant une culture d\u2019am\u00e9lioration continue ;<\/li>\n<li>D\u00e9finir, mettre en place et suivre les KPI, ainsi que les m\u00e9canismes de reporting pour contr\u00f4ler, mesurer et assurer le respect des processus d\u00e9finis et la qualit\u00e9 de service d\u00e9livr\u00e9e ;<\/li>\n<li>Mener p\u00e9riodiquement des enqu\u00eates de satisfaction sur la qualit\u00e9 des services d\u00e9livr\u00e9s aux clients de DBS et suivre les retours pour am\u00e9liorer continuellement les services ;<\/li>\n<li>R\u00e9aliser des revues internes pour \u00e9valuer la conformit\u00e9 aux standards de qualit\u00e9 et proposer des recommandations pour am\u00e9liorer les processus et pratiques IT ;<\/li>\n<li>Participer activement au suivi des initiatives relatives au sch\u00e9ma directeur informatique de DBS en assurant leur alignement strat\u00e9gique avec les objectifs du groupe.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>Profile for the Position<\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>*Qualifications :<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>Bac +5 en informatique<\/li>\n<li>Au moins sept (7) ans d\u2019exp\u00e9rience<\/li>\n<li>Bonne connaissance des normes et meilleures pratiques telles que ITIL, PCI-DSS, ISO 9001 et ISO 27001.<\/li>\n<li>Comp\u00e9tence en analyse des processus pour proposer des points d\u2019am\u00e9lioration et optimiser la qualit\u00e9 ;<\/li>\n<li>Bonne connaissance des outils de gestion des services informatiques (ITSM) et des environnements Cloud ;<\/li>\n<li>Ma\u00eetrise des techniques de contr\u00f4le pour \u00e9valuer la conformit\u00e9 aux standards de qualit\u00e9 ;<\/li>\n<li>Exp\u00e9rience en gestion de la qualit\u00e9, id\u00e9alement dans un environnement certifi\u00e9 ISO 9001 ;<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>Comment postuler ?<\/strong><\/p>\n<p style=\"text-align: justify;\">All applications should be sent to the following address\u00a0<strong>dbs.recrutement@dbs-africa.com<\/strong>\u00a0avec en objet \u201cIT Quality Officer\u201d<\/p>\n<p style=\"text-align: justify;\">-La description des missions du poste n\u2019est pas exhaustive<br \/>\n-Pour \u00eatre prise en compte, votre candidature doit respecter scrupuleusement le titre en objet.<\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>HOLDING :\u00a0ATLANTIC FINANCIAL GROUP HOLDING Filiale :\u00a0DIGITAL BUSINESS SOLUTION SA Localisation du Poste : C\u00f4te d\u2019Ivoire Reporte \u00e0 : IT and Performance Manager Date de Prise de fonction souhait\u00e9e : Imm\u00e9diate Dans le cadre de sa forte croissance,\u00a0DIGITAL BUSINESS SOLUTION SA\u00a0recrute un\u00a0IT Quality Officer\u00a0(H\/F). Description de l\u2019offre : Am\u00e9liorer la qualit\u00e9 de la production IT [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14],"tags":[],"class_list":["post-32152","post","type-post","status-publish","format-standard","hentry","category-offres-demploi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IT Quality Officer (H\/F) - AFG Holding<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/afgholding-sa.com\/en\/it-quality-officer-h-f\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[:fr]IT Quality Officer (H\/F)[:] - AFG Holding\" \/>\n<meta property=\"og:description\" content=\"HOLDING :\u00a0ATLANTIC FINANCIAL GROUP HOLDING Filiale :\u00a0DIGITAL BUSINESS SOLUTION SA Localisation du Poste : C\u00f4te d\u2019Ivoire Reporte \u00e0 : IT and Performance Manager Date de Prise de fonction souhait\u00e9e : Imm\u00e9diate Dans le cadre de sa forte croissance,\u00a0DIGITAL BUSINESS SOLUTION SA\u00a0recrute un\u00a0IT Quality Officer\u00a0(H\/F). 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